Insurance Customers

The range of insurance services offered, for dealing with floorcovering and furniture claims encompass:

Independent claim validation
Product identification and valuation
Estimation and planning
Incident detail, fraud reporting
Security process to ensure spend value is not exceeded and to validate the fitting address
Monthly customer satisfaction surveys
High level account management
Use of up to date technology

Water extraction and drying/flooring uplift and disposal
Replacement of product, currently through over 2000 retail outlets UK wide
Internal and external monthly audit procedures
Provision of management information on a regular basis
Full after sales service
Restoration (cleaning and restoring carpets and furniture/remedial (re-tufting of carpets, leather spot/panel repair/minor laminate floor repairs)