Insurance Industry Manufacturing Industry Services to the Insurance Industry Claims Validation & Management For over fifteen years, Independent Inspections has been offering a wide range of services to the Insurance Industry comprising: Total Claims Management Professional estimation and planning Product identification and valuation Incident reporting - fraud awareness Restoration service - carpets & upholstery Remedial service - carpets & laminates Product replacement through a national network of retailers Policyholder Focus Full Customer Service Department Monthly management information Monthly customer satisfaction surveys Internal audit procedures Up to date technology The development of the business has been collaborative. Independent Inspections listens to the changing needs of its clients and implements processes and systems that can be either generic or specific to a customers needs. Independent Inspections prides itself on its approach to claims handling which encompasses the following points of focus: Claims management - taking the complexities away from the insurer. Settlement Options - looking for opportunities to provide settlement options that are cost effective to the insurer and acceptable to the policyholder. Customer awareness - The Policyholder is the most important person to the insurer and Independent Inspections ensure that all policyholders are handled with a professional approach at all times.