Independent inspections are the UK’s leading company for assessing damage to flooring and furniture. We have been undertaking independent inspections for the UK’s major insurers for over 20 years and have an unrivalled reputation in the sector.
We work on behalf of our clients to assess, restore and replace damaged Flooring and furniture, our technicians are trained in the latest restoration techniques and are able to restore flooring and furniture to minimise customer disruption.
We offer a number of solutions in regards to fulfilment, including restoration, e-voucher, monetary settlement and a full replacement service which offers over 7000 flooring options.
We utilise the latest media technology and ensure that all our customers are well informed on progress.
Our service is delivered by people who care, with a wealth of experience and the expertise to drive an efficient process ensuring our customer needs are met.
Our services include:
- Assessment of damage using our interactive technology or following a field visit
- Range of reinstatement options including, Restoration of damaged items, replacement via a voucher or a monetary value or a full replacement service.
- High service levels, constantly measured and managed for improvements through SLA’s
- Leading technology platform to facilitate efficient and seamless service that links to our clients and customers in real time
- Complete after sales services and management of Approved Retailer Network (ARN)