Background An insured policy-holder was referred to Independent Inspections because a candle caught fire so the customer extinguished in the kitchen sink. The wax spilt onto the reclaimed oak floor in the hall and dining room, and ceramic tiles in the kitchen. Independent Inspections was appointed to validate the damage and submit a quote by…Read More
We received a call from a insured policy-holder who had dropped a large, glass candle holder onto a porcelain tile creating a large hole on the surface. Work undertaken Our on-site investigations team measured and prepared the area on the tile to fill with resin which hardened when dried. The affected area was filled with…Read More
Can I just say how impressed we were with the speed and efficiency with which you dealt with our fire damage. Everyone involved, including the assessor who came round, was charming and professional.
I have to say you have been one of the most helpful advisors I have ever spoken with. Your information, hard work and advice helped me to get to the proper decision.
Very pleased with the level of service I have received so far, thank you to Independent Inspections for very high praise indeed.
Independent Inspections recently dealt with two claims for one of our customers. She commented on your impressive service and how the experience made her want to stay with us as her insurer. Thank you for your assistance on this claim.
I just wanted to thank you for all your assistance with this case over the past couple of months. Mrs Jones emailed me this morning to express how happy she is with the new carpet and the fitters, Jack and Greg. She mentioned they were exceptionally courteous, made sure she was happy and thanked them for a job well done.